Frequently Asked Questions

Everything you need to know about Melano Pharma beauty and skincare.

Are Melano Pharma products suitable for sensitive skin?

Yes, our formulas are dermatologically tested and specifically developed to be gentle yet effective on all skin types, including sensitive skin.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the country. International shipping times vary depending on the destination and customs processing.

What is your return policy?

We offer a 14-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return.

Are your products cruelty-free?

Absolutely. Melano Pharma is committed to ethical beauty practices, and we never test our products or ingredients on animals.

How can I track my order?

Once your order is shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.